Hiring Infrastructure Talent Is Hard
You need someone who can:
- Prevent disasters before they happen
- Debug production issues at 2 AM
- Scale infrastructure without breaking the bank
- Communicate technical concepts to non-technical stakeholders
But how do you evaluate these skills if you’re not technical yourself?
Select your hiring criteria:
- Role: DevOps, SRE, SysAdmin, or Consultant
- Tech Stack: AWS, GCP, Azure, or Multi-cloud
- Experience Level: Junior, Mid, or Senior
- Biggest Concern: Cost, Security, Scalability, or Reliability
Get 7 customized interview questions with:
- What you’re testing: The skill behind each question
- Good answer includes: What to listen for
- Red flags: Warning signs to watch for
Sample Questions by Role
DevOps Engineer:
- “Walk me through setting up infrastructure from scratch”
- “How do you approach infrastructure documentation?”
- “What monitoring and alerting tools have you used?”
Site Reliability Engineer (SRE):
- “What does 99.9% uptime mean in practice?”
- “How do you implement zero-downtime deployments?”
- “Describe your backup and disaster recovery strategy”
System Administrator:
- “What are the first security measures you implement on a new server?”
- “How do you troubleshoot a critical production issue?”
- “Explain your monitoring and alerting setup”
Infrastructure Consultant:
- “How do you identify and eliminate cloud waste?”
- “What strategies reduce infrastructure costs without sacrificing reliability?”
- “How would you design infrastructure to handle 10x traffic?”
What Makes a Good Answer
Good candidates:
- Give specific examples from past experience
- Explain their thought process clearly
- Mention actual tools and technologies
- Show problem-solving approach
- Admit mistakes and lessons learned
- Ask clarifying questions
Red flags:
- Vague, theoretical answers
- No concrete examples
- Blaming others for problems
- Never admitting mistakes
- Oversimplifying complex issues
- No questions or curiosity
Concern-Specific Questions
Cost Optimization:
- “How do you identify and eliminate cloud waste?”
- “What strategies reduce costs without sacrificing reliability?”
Security:
- “What are the first security measures on a new server?”
- “How do you handle secrets management?”
Scalability:
- “How would you design infrastructure for 10x traffic?”
- “What caching strategies have you implemented?”
Reliability:
- “What does 99.9% uptime mean in practice?”
- “How do you implement zero-downtime deployments?”
How to Use These Questions
Before the interview:
- Generate your customized question set
- Read the evaluation criteria
- Prepare follow-up questions
- Share relevant context about your business
During the interview:
- Ask open-ended questions
- Listen for specifics, not buzzwords
- Ask “tell me about a time when…” for examples
- Watch for red flags
- Leave time for their questions
After the interview:
- Score each answer (1-5 scale)
- Compare notes with other interviewers
- Check references specifically about flagged areas
- Consider technical assessment for finalists
Common Hiring Mistakes
Mistake 1: Focusing on Tools, Not Skills
- Tools change, problem-solving doesn’t
- “Do you know Kubernetes?” is less important than “How do you approach orchestration?”
Mistake 2: Not Testing Communication
- Infrastructure roles require explaining technical concepts
- Can they explain to a non-technical founder?
Mistake 3: Ignoring Cultural Fit
- Technical skills matter, but so does:
- Attitude toward on-call work
- Approach to documentation
- Comfort with ambiguity
Mistake 4: Rushing the Process
- Bad hires are expensive (€50K-€150K in salary + recruiting costs)
- Take time to evaluate properly
Experience Level Guidance
Junior (0-2 years):
- Look for foundational knowledge
- Willingness to learn
- Basic troubleshooting skills
- Expect less depth, more enthusiasm
Mid-level (2-5 years):
- Specific project experience
- Proven problem-solving
- Some architecture decisions
- Balance depth and breadth
Senior (5+ years):
- Strategic thinking
- Architecture experience
- Mentorship capability
- Business impact awareness
Tech Stack Considerations
AWS-specific:
- EC2, RDS, S3, CloudWatch knowledge
- Cost optimization focus (AWS is pricey)
- IAM and security best practices
GCP-specific:
- Compute Engine, Cloud SQL, Cloud Storage
- BigQuery and data pipelines common
- Kubernetes expertise (GKE)
Azure-specific:
- Enterprise integration experience
- Active Directory knowledge
- Hybrid cloud scenarios
Multi-cloud:
- Broader but shallower knowledge
- Focus on portability and abstraction
- Terraform/infrastructure-as-code essential
After You Hire
Great interview questions help you hire well. But don’t stop there:
- 30-60-90 Day Plan: Set clear expectations
- Regular Check-ins: Catch problems early
- Documentation Focus: Knowledge transfer from day one
- Gradual Responsibility: Build trust over time
When NOT to Hire
Sometimes the answer isn’t hiring at all:
- Too early: Under €300K ARR, consider managed services
- Unclear needs: Fix your infrastructure first, then hire
- No budget for tools: Infrastructure talent needs proper tools
- No on-call plan: How will you handle 2 AM emergencies?
Use the “Should You Hire Full-Time Help?” calculator to evaluate if hiring is the right move.
The Cost of a Bad Hire
Direct costs:
- Salary: €60K-€120K/year
- Recruiting: €10K-€20K
- Onboarding time: 2-3 months
Indirect costs:
- Infrastructure incidents during learning curve
- Team frustration with poor performer
- Lost opportunity cost
- Re-recruiting if they don’t work out
Total: €80K-€200K for a failed hire
These questions help you avoid that outcome.