
Your Linux servers should just work.
We make that happen.
Stop firefighting. Start growing. Professional Linux infrastructure management for SMBs and startups.
Without us
- Unplanned downtime eating into revenue
- Nobody truly owns your infrastructure
- Slow or non-existent support when things break
- Security patches delayed or forgotten
- Performance issues you can't diagnose
With Captain Pragmatic
- Predictable uptime—fewer incidents, faster recovery
- Clear ownership: one expert team responsible
- Fast, knowledgeable responses when you need them
- Security updates applied systematically
- Proactive monitoring and performance tuning
What we actually do
Four pillars of reliable Linux infrastructure
Stability
- 24/7 monitoring & alerting
- Incident response & root cause analysis
- Capacity planning & load management
- Uptime optimization
Security
- Regular security patching
- Firewall & access control management
- SSL/TLS certificate management
- Security audit & compliance checks
Automation
- Deployment automation
- Backup & recovery procedures
- Configuration management
- Infrastructure as code
Observability
- Centralized logging
- Performance metrics & dashboards
- Trend analysis & reporting
- Proactive issue detection
Your first 90 days
A clear path from chaos to confidence
Week 1–2: Audit & Stabilize
We inventory your infrastructure, identify critical risks, and implement immediate fixes. You get a clear report on what's working and what needs attention.
Week 3–4: Monitor & Secure
Set up comprehensive monitoring, apply security patches, configure automated backups. Now you have visibility and protection.
Month 2–3: Automate & Optimize
Eliminate manual toil through automation. Tune performance. Document everything. Your infrastructure becomes predictable and maintainable.
Ongoing: Maintain & Improve
Regular reviews, proactive improvements, and continuous support. Your servers stay healthy while you focus on your business.
Real results
A European SaaS startup with 3 developers was spending 15+ hours per week managing their Linux servers—time they needed for product development. After working with us for 90 days: incident count dropped from 12/month to 2/month, mean time to recovery improved from 4 hours to 45 minutes, and their team reclaimed that time to ship features customers actually wanted.
Frequently Asked Questions
Everything you need to know about our Linux server administration services
We can't afford a full-time Linux admin. What are our options?
Here's the reality—most companies your size don't need one. Research shows developers spend 20-60% of their time on infrastructure tasks instead of building features. That's 1-3 days per week! You don't need a full salary, benefits, and recruitment costs for someone who'll spend half their time waiting for something to break. We give you expert infrastructure management for a fraction of the cost, and your developers can actually focus on what you hired them for.
What happens at 2am if something breaks?
Honestly? With properly architected infrastructure, 2am emergencies shouldn't happen. Here's our philosophy—we build systems that don't need firefighting. We set up monitoring, automated backups, redundancy, and proper alerting so issues either fix themselves or wait until business hours. The best way to avoid downtime isn't 24/7 support—it's building infrastructure that doesn't go down in the first place. That's what we focus on.
Will we be locked into your systems if we want to leave?
Absolutely not. We use industry-standard open-source tools like Terraform, Ansible, and Docker—the same tools used by companies from startups to Fortune 500s. Everything is documented as Infrastructure as Code, meaning your entire setup is readable, transferable configuration files. No proprietary magic. No vendor lock-in. No long-term contracts. The Infrastructure as Code market is growing at 24% annually because it works—you own your infrastructure configuration, not us. Our goal is to make your infrastructure so reliable and well-documented that you choose to stay, not because you're stuck.
How quickly will we see actual improvements?
Most clients see meaningful change within 30 days. Week 1-2, we audit your current setup and fix the scary stuff—unpatched servers, missing backups, security holes. Week 3-4, proper monitoring and automated security updates go live. By month 2-3, we've automated the repetitive work and your infrastructure becomes predictable instead of surprising. One European SaaS client went from 12 incidents per month to 2, and cut recovery time from 4 hours to 45 minutes. That's the difference between losing €24,000 to downtime versus €3,000.
What if our servers were set up years ago and nobody understands them anymore?
That's actually our favorite type of project. We're good at infrastructure archaeology—reverse engineering systems that work but nobody knows why. We'll document what you actually have, identify what's risky versus what's fine, and give you a clear roadmap. No judgment, just honest assessment. Many businesses run on 5-8 year old infrastructure set up by contractors who've disappeared. With 3,329 Linux security vulnerabilities reported in 2024 alone (a 967% increase from 2023), running undocumented systems is genuinely risky. We'll help you understand what you have and modernize the parts that matter.
Can you work with our existing developers, or will this create tension?
We work alongside your developers, not instead of them. Most developers are relieved when someone takes infrastructure off their plate—surveys show they lose 20 working days per year to infrastructure issues and tech problems. That's €8,000+ in lost productivity per developer. We handle servers, security, deployments, and monitoring. They handle building your product. We document everything in Infrastructure as Code so they can see exactly what we're doing. Many developers actually appreciate having an infrastructure specialist to consult when they're unsure about technical decisions.
Our hosting costs keep rising but we don't know why. Can you help?
This is incredibly common. We'll audit your infrastructure and show you exactly where money is going. Often we find over-provisioned servers, redundant services, or outdated configurations that made sense 3 years ago but don't today. Using Infrastructure as Code and proper monitoring, we can right-size your infrastructure—not too much, not too little. We've helped clients cut hosting costs by 30-50% while actually improving performance. Everything is documented transparently so you understand exactly what you're paying for and why.
How do you handle security patches? We're worried about vulnerabilities.
You should be worried—there were over 14 million OpenSSH servers exposed to critical vulnerabilities in 2024, and 84% of companies cite security as their number one cause of downtime. We handle patches systematically—critical vulnerabilities get patched within 24-48 hours, regular updates happen during scheduled maintenance windows you approve. We use open-source automation tools to test patches before applying them, and we always have rollback procedures ready. Everything is Infrastructure as Code, so you can see exactly what changed and when. No surprises, no guesswork.
We're growing and worried our infrastructure can't handle more customers. Can you help?
That's exactly the right time to talk to us. We'll assess your current capacity, identify bottlenecks before they become problems, and plan for growth. Infrastructure as Code makes scaling predictable—we can test your infrastructure under load, automate deployment of new servers, and ensure you're not over-paying for capacity you don't need yet. The goal is confident growth, not crossing your fingers and hoping things don't break when you land that big client.
What's this going to cost us, really?
It depends on your infrastructure complexity and needs—that's why we start with a free assessment. We'll look at what you actually have, what you need, and propose a monthly retainer that makes sense for your business. No long-term contracts. No hidden fees. No surprise charges. Larger projects like migrations or major infrastructure overhauls are quoted separately and clearly scoped. Think of it this way—you're getting senior infrastructure expertise and proactive monitoring for a fraction of what a full-time hire costs, and everything we build is documented as Infrastructure as Code so you own it, not us. We're happy to discuss budget openly once we understand your situation.
Ready to stop worrying about your servers?
We work with small teams who need reliable infrastructure without the overhead of hiring full-time ops staff. No long-term contracts. No vendor lock-in. Just transparent, expert Linux administration that gets results.
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